The values of an organization represent the identifying mark of its institutional culture: they are the parameter that defines its behavior and contributes to provide it with its own distinctive personality. At Grupo Tracsa, thanks to the guidance of our leaders and the responsibility of each of our collaborators, we guide our actions based on seven values that constitute the principle behind all our operations and initiatives:
- Customer satisfaction: we seek a close relationship with our customers in order to get to know their needs in depth and anticipate them in order to offer them integral solutions with an added value that exceeds their expectations.
- Teamwork: we strengthen our teams thanks to the diversity of knowledge, experience and way of thinking of each person who collaborates with us. Prioritizing the sense of integration and belonging, we promote a culture of cooperation and mutual support with the conviction that our strength lies in our unity.
- Financial strength: through profitable transactions, we generate an optimal yield that allows us to obtain and guarantee the commercial security of each of our operations.
- Continuous improvement: using methodologies such as Six Sigma, we constantly evaluate our processes to detect and correct areas for improvement, reduce costs, optimize quality and increase efficiency with a view to setting and meeting ever more ambitious goals.
- Honesty: we guide every step of our actions with total integrity: through a culture of ethics and responsibility, we create an environment that promotes trust both inside and outside our organization.
- Compromiso: asumimos nuestro compromiso con la salud, la seguridad y el medio ambiente a través de diversas iniciativas enfocadas a fomentar una cultura de prevención de riesgos, el consumo responsable, ético y consciente de recursos, y la preservación medioambiental.
- Innovation: we constantly implement new processes and technologies to streamline decision making and optimize our operations in order to deliver solutions tailored to our clients’ needs in an efficient, fast and cost-effective manner.
Our organizational values are a fundamental part of our culture and are reflected daily in the actions of our talent with the direct support of our leadership team. Together, we work continuously in adherence to them for the benefit of our employees, customers, suppliers and society as a whole.
