As part of Mack Trucks’ expansion strategy, the tractor-trailer company has established an alliance with Total Trucks Mexico (TTM), part of Grupo Tracsa, a Mexican company that stands out for its commitment, quality and excellence in the commercial field. This partnership provides a number of significant benefits to customers looking for a trusted authorized dealer.
What are the reasons for choosing TTM as a Mack Trucks dealer?
Immediate availability: TTM ensures smooth and constant access to genuine Mack Trucks parts for optimal vehicle operation.
Specialization in MP8 engines: The Mexican company’s team is highly trained. It offers specific services for MP8 engines, which ensures exceptional maintenance and care.
Euro V technology: with solutions based on Euro 5 technology, TTM offers eco-friendly options without sacrificing performance.
Personalized attention and national coverage: TTM prides itself on providing personalized service tailored to each client’s individual needs, backed by extensive national coverage.
Specialized workshops: with highly specialized service locations and a roadside rescue service available at all times, TTM guarantees fast and efficient assistance throughout Mexico.
Financing options: In addition to offering flexible payment options, TTM provides a wide range of brands and quality parts to meet a variety of needs.
Online Parts Sales: TTM offers the convenience of purchasing parts online 24 hours a day, with nationwide shipping and a money-back guarantee for a hassle-free shopping experience.
How does TTM stand out in terms of customer service and satisfaction compared to other dealerships?
Thanks to its highly personalized approach, tailored to the individual needs of each client.
TTM is distinguished by its speed and efficiency in service, continuously engaging through satisfaction surveys, proactively addressing any issues to maintain clear and transparent communication.
How has TTM positioned itself as a strategic partner for companies seeking Mack truck fleets for their operations?
By offering a wide range of comprehensive services and products. The company provides not only a complete selection of bulldog trucks, but also maintenance, repair and original spare parts supply services, providing customers with a complete solution for the management and care of their fleets.
In conclusion, TTM stands out as an exceptional Mack dealer by offering a full range of benefits, from the immediate availability of genuine parts to personalized and specialized attention. Their ongoing commitment to customer satisfaction and ability to provide comprehensive solutions make TTM a reliable strategic partner.
